Terms of Use
Last updated: [TO BE COMPLETED]
These Terms of Use govern access to and use of the TRAPUNO. platform, available at trapuno.com.
TRAPUNO. is operated by [TO BE COMPLETED – FULL NAME], a French sole proprietor operating under the TRAPUNO. trade name, where applicable.
Business address: 12 rue des 3 parts 91070 bondoufle
Email: contact@trapuno.com
By using TRAPUNO., you agree to these Terms of Use.
1. Purpose of TRAPUNO.
TRAPUNO. is a community platform where travelers can share and discover real travel experiences, including unpleasant surprises, prices they considered excessive, unexpected fees, misleading information, or other practices they believe may be useful for fellow travelers to know about.
TRAPUNO. allows users to share reports, add photographs, specify a city and category, optionally mention an amount spent or lost, comment on reports, and indicate that they experienced something similar.
Reports and other content published on TRAPUNO. are primarily provided by users.
TRAPUNO. does not guarantee the accuracy, completeness, or truthfulness of facts reported by users.
The presence of a report on TRAPUNO. does not, by itself, constitute proof of fraud, a scam, an offence, wrongdoing, or misconduct by the person or business concerned.
2. Access to the service and account creation
Some parts of TRAPUNO. may be accessed without an account. Certain features, including publishing reports, posting comments, or confirming similar experiences, may require an account.
Users must not impersonate another person or use their account for fraudulent purposes or in violation of these Terms of Use.
TRAPUNO. reserves the right to suspend or delete accounts used in violation of these Terms of Use or applicable law.
3. Publishing reports
Users remain responsible for the content they publish on TRAPUNO. When submitting a report, users agree to describe in good faith an experience they personally had or facts they are legitimately able to report.
Users must not publish content that is knowingly false or misleading, defamatory, insulting, threatening, discriminatory, hateful, or harassing; that infringes another person's privacy or personal data; that infringes copyright or image rights; that constitutes spam or disguised advertising; or that otherwise violates applicable law.
Users are encouraged to describe specific facts rather than make broad accusations against a person or business.
4. Photographs and other content
Users confirm that they have the necessary rights or permissions for any photographs or other content they publish.
By publishing content on TRAPUNO., users grant TRAPUNO. a non-exclusive, royalty-free permission to host, store, technically reproduce, and display that content to the extent necessary to operate the platform and for as long as the content remains published.
Users retain any rights they hold in their content.
5. “Happened to me too”
This feature allows a user to indicate that they believe they had an experience similar to the one described in a report.
This action does not constitute proof of the reported facts and does not mean that TRAPUNO. has verified them.
6. Comments
Comments are subject to the same rules as reports. TRAPUNO. may remove comments that violate these Terms of Use or applicable law.
7. Moderation
TRAPUNO. may moderate content before or after it is published.
TRAPUNO. reserves the right to reject, hide, or remove content that appears to violate these Terms of Use, applicable law, or the proper operation of the platform.
Approval through moderation does not mean that TRAPUNO. certifies, confirms, or guarantees the accuracy of the reported facts.
8. Reporting content
Anyone who believes that content published on TRAPUNO. is unlawful or infringes their rights may report it to TRAPUNO.
A report should clearly identify the content concerned and explain the reasons for the request.
After reviewing the request, TRAPUNO. may keep, hide, or remove the content depending on the circumstances and applicable legal requirements.
Content reports: [TO BE COMPLETED – for example: report@trapuno.com]
9. Businesses and professionals mentioned in reports
A business or professional mentioned in a report may contact TRAPUNO. if they believe the content is inaccurate, unlawful, or infringes their rights.
TRAPUNO. may review the information provided and take appropriate action.
TRAPUNO. is not intended to resolve commercial disputes between travelers and businesses and does not replace administrative authorities, law enforcement, or courts with jurisdiction over such matters.
10. Display and ranking of reports
Content may be displayed or filtered according to factors such as date, city, category, or user interactions.
The position of a report does not mean that TRAPUNO. recommends, discourages the use of, certifies, or officially ranks the business or professional concerned.
11. Availability and changes to the service
TRAPUNO. is an evolving service. Features may be added, changed, suspended, or removed.
TRAPUNO. aims to keep the platform available but does not guarantee continuous, uninterrupted, or error-free operation.
12. Responsibility
Each user is responsible for the content they publish and for how they use information available on TRAPUNO.
Reports primarily reflect the experiences and statements of their authors.
TRAPUNO. does not guarantee the accuracy of information published by users and does not provide any certification regarding a professional, business, price, destination, or commercial practice.
13. Intellectual property
TRAPUNO.'s visual identity, interface, original creations, editorial content, and other materials belonging to the operator remain protected under applicable intellectual property laws.
Names, trademarks, photographs, and other materials belonging to third parties remain the property of their respective owners.
14. Personal data
TRAPUNO. may process personal data necessary to operate the platform, including information relating to user accounts, reports, comments, confirmations, and photographs.
Further information about how personal data is processed is provided in TRAPUNO.'s Privacy Policy.
Privacy contact: [TO BE COMPLETED]
15. Account deletion
Users may request deletion of their account through features made available by TRAPUNO. or by contacting the operator.
Certain information may be retained where required by applicable legal obligations.
16. Changes to these Terms
TRAPUNO. may update these Terms of Use to reflect changes to the service, its features, or applicable legal requirements.
The current version is the version available on TRAPUNO.
17. Governing law
These Terms of Use are governed by French law, subject to any mandatory legal provisions that may apply to the user.
In the event of a dispute, the parties are encouraged to seek an amicable resolution before initiating proceedings, without prejudice to any rights available to them under applicable law.
18. Contact
TRAPUNO.
Status: French sole proprietor
Business address: 12 rue des 3 parts 91070 bondoufle
Email: contact@trapuno.com
Website: trapuno.com